CASE STUDIES

Real situations. Responses shaped by the context.

Every project starts from a different situation: a system reaching its limits, infrastructure that needs to be brought back under control, or a business need that still has to be turned into a solution.

These case studies show how we approach those situations, the decisions we make with our clients and how we support them over time.

E-COMMERCE · DEVELOPMENT · INFRASTRUCTURE

Evolving a business-critical e-commerce platform without slowing growth

Supported by PLATEFORMS for 15 years, this specialist paragliding retailer saw its business, traffic and requirements evolve until its historic platform reached its limits.

We first evolved and secured the existing platform before rebuilding the application and infrastructure when continuing to extend them was no longer a reasonable option.

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Up to 20 times the load of the previous platform during tests carried out before production launch.

RELATIONSHIP: 15 years of support
OUR INVOLVEMENT: Development · Infrastructure · Security · Operations
CHALLENGE: Improve reliability today and prepare for future growth

INFRASTRUCTURE · MONITORING · OPERATIONS

Stabilising infrastructure without simply adding more power

A high-traffic editorial website was experiencing recurring stability issues on infrastructure where WordPress, PHP and the database all shared the same machine.

After assessing the existing environment, PLATEFORMS redesigned the architecture to separate responsibilities more effectively, allocate resources appropriately and make the platform observable.

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From unstable infrastructure to a separated, observable platform operated over the long term.

CONTEXT: WordPress · High-traffic editorial website
OUR INVOLVEMENT: Infrastructure · Monitoring · Operations
ENGAGEMENT: Long-term operations

DEVELOPMENT · UX · BUSINESS PRODUCT

Building a CRM around the business, not the other way round

Deep business expertise, an existing market solution and internal tools: the starting point for a CRM designed with its future users.

From initial scoping to the proof of concept, PLATEFORMS is helping translate business needs into user journeys and software. The project is now moving into acceptance testing with real data.

Explore the CRM project

A product in development, with a V1 in testing.

CONTEXT: Property development · Rental management · Wealth advisory
OUR INVOLVEMENT: Scoping · UX · Development
PROJECT: V1 in testing

Not every engagement starts in the same place.

DECIDE

Understand the situation, assess the existing environment and identify the available options.

BUILD

Turn a business need into a useful solution, working alongside the people who will use it.

OPERATE

Strengthen, monitor and evolve environments over time.

Is your situation different?

We are not looking to reproduce an existing solution. Let’s start by understanding your situation and what genuinely needs to change.

Let’s talk about your IT challenges